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Past Events

May Event: Joint Event with the DocTrain Conference May 7th 2008

For the May event, the STC CWC chapter has organized an event with the DocTrain West conference. A big thank you goes out to Scott Abel for providing the cocktail reception, the venue and the high-caliber speakers to the chapter free of charge!

Date: May 7 2008

5-6:30 you can join the attendees of DocTrain West for a cocktail reception in the exhibition hall - host bar and appetizers provided - in the Pinnacle Ballroom

6:30pm you can hear RJ Jacquez in the Shaunessy One Meeting Room for a 45 minute presentation. A description is below.

7:15pm you can hear Ann Rockley discusses component content management systems and her research of these tools to published in an upcoming report again in the Shaunessy One Meeting Room for 45 minutes. A description is also below.

Cost: No charge
Location: Vancouver Marriott Pinnacle Downtown

Please register by May 5th so Scott has an idea of the attendees:

RJ Jacquez

Bringing the Video Revolution to Technical Communication

We live in a highly visual world and thanks to popular sites like YouTube, Flickr, MySpace and FaceBook, the Internet has forever changed the expectations of consumers and how they digest information.  The first wave of children to grow up with the web, sometimes called the “Connected Generation,” is now reaching adulthood and along the way have enjoyed the benefits of dynamic, interactive information and undoubtedly will never be satisfied with anything else.

This new revolution is disruptive for most industries, including Technical Communication and Instructional Design. With any change, though, comes opportunities to rethink about how to take advantage of rich media in documentation.  When adding rich media, we can also incorporate new ways of delivering truly useful and interactive technical documentation in multiple languages and formats.  In keeping pace with this new revolution, Adobe and the new Adobe Technical Communication Suite is changing the industry landscape by providing new ways and new deliverables (e.g. Adobe AIR) for authoring and publishing the next generation of technical and instructional design documents.

Jacquez bio:

RJ Jacquez is the Senior Technical Evangelist for the new Adobe Technical Communication Suite (FrameMaker, RoboHelp, Captivate & Acrobat 3D) at Adobe Systems Incorporated, where he champions these products both internally and externally. With over fifteen years of experience with Adobe FrameMaker and related technologies, RJ is instrumental in addressing customer requirements and market trends in future releases of these applications. Before joining Adobe, Jacquez was the VP of Technology at Quadralay Corporation and Product Manager at eHelp Corporation where he spearheaded the development of an innovative software application, RoboHelp for FrameMaker, that extended FrameMaker’s publishing capabilities. In addition, RJ was a Senior Product Evangelist for Macromedia, Inc., where he promoted both Captivate and RoboHelp. RJ has lectured extensively on various topics, including single-sourcing, ePublishing, Delivering Richer Technical Documents, Help Authoring, XML, DITA, S1000D and SPL.

Ann Rockley

Understanding Component Content Management

There are a plethora of content management systems on the market; Enterprise Content Management, Document Management, Web Content Management, etc. But if you are creating reusable structured content, your focus is on managing components of content. While some of the other types of content management systems may meet your needs, a Component Content Management (CCM) system is ideally suited to your requirements.

CCM systems manage content at a granular (component) level of content, rather than at the page or document level. Each component represents a single topic, concept, or asset (such as an image or table). Components are assembled into multiple content assemblies (content types) and can be viewed as components or as traditional pages or documents. Each component has its own lifecycle (owner, version, approval, use) and can be tracked individually or as part of an assembly. CCM is typically used for multichannel customer-facing content (marketing, learning, support). CCM can be a separate system or be a functionality of another content management type (such as ECM).

This session will focus on:

  * What is a Component Content Management System (CCM)
  * The benefits of CCM
  * The three types of CCM
  * A survey of the industry

Rockley bio:

Ann Rockley is President of The Rockley Group, Inc, a consultancy that has an international reputation for developing customer-centric enterprise content management strategies and underlying information architecture.

Rockley is a frequent contributor to trade and industry publications and a featured speaker at numerous conferences in North America and Europe.

She has been instrumental in establishing the fields of online documentation, single sourcing (content reuse), unified content strategies, and content management best practices. Rockley is co-chair of the OASIS DITA Enterprise Business Documents Subcommittee.  Rockley led Content Management Professionals to a prestigious eContent 100 award in 2005.

Rockley is also Fellow of the Society for Technical Communication and has a Master of Information Science from the University of Toronto. Rockley is the author of the best-selling book, “Managing Enterprise Content: A Unified Content Strategy” (New Riders Publishing ISBN 0-7357-1306-5).

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